We want you to love your kit! We currently offer returns or exchanges only on unused and unopened kits.

If you'd like to return or exchange your kit, please email us at info@themagicschooldoor.com. We’ll be happy to provide you with a free return shipping label to make the process easy.

For exchanges, a new order invoice will be sent to you, including any applicable new shipping charges. Once we receive and inspect your original kit, we’ll process your exchange promptly.

For returns, once we receive and inspect your kit, we’ll issue your refund as quickly as possible.

Please note: Kits must be in their original, unopened condition to be eligible.